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kerry3.jpg (28217 bytes)"We have listed all of the companies that we represent, and included a link to the available web sites, and telephone numbers for claims and customer service and automated customer service. Most of the companies offer automated customer service. Follow the prompts on the phone and enter your policy number, and you can learn the status of your policy and the next due date and payment amount. Some companies offer this same service on the internet. Click on the link below for the appropriate company. We have also listed the company NAIC numbers which are required to complete the Mandatory Insurance Questionnaire."

Companies Represented/ Claims Information/ NAIC Numbers (needed to complete Mandatory Insurance Questionnaires).

Most of the Companies that we represent prefer that the Insured call and report the claim directly to the Company. We are happy to assist you in reporting the claim to the Company. We are also happy to help you complete and file the SR-13 Form to the State of Alabama. SR-13 Forms are required to be completed and filed within 30 days of the date of the accident. We can also assist you in obtaining a copy of your Accident Report, if you haven't already obtained one. Please call the appropriate Company listed below, to report your claim.

Most of the companies we represent also have automated phone service available for billing inquiry, or internet based services:

What to do if an accident occurs:

1. Make sure that no one is injured. Move a safe distance from the scene of the accident and seek medical attention for any injuries.
2. Call the police as soon as possible, no matter how minor the accident.
3. Write down names, addresses, telephone numbers and driver’s license numbers from other drivers and witnesses. Make a note of license plate numbers, vehicle identification information (year, make and model) and damage to vehicles.
4. Do not admit fault. Do not discuss the accident with anyone except an Insurance Company representative or the police.
5.

Contact your respective insurance company immediately at one of the telephone numbers listed below. For faster and more efficient service, please have your driver’s license, vehicle information and policy number readily available. After the accident, obtain a copy of the accident report from the law enforcement agency who wrote the report, i.e. State of Alabama Department of Public Safety, P. O. Box 1471, Montgomery, AL 36102 - Include a written request stating your name, date of birth, and drivers license, and date and location of the accident and a money order for $15, or you may obtain it from the local police department, if a local policeman wrote the accident report. Bring the report to our office, and we will assist you in completing the SR13 Form which is required to mail to the State within 30 days. If the accident is not-at-fault, we will send a copy of the report to the insurance company, to avoid a future rate-up.

 

Companies That We Represent:

We currently represent 26 automobile insurance companies. As a public service, we have listed common claims numbers for other companies that we do not represent, see the listing below the companies that we do represent.

  • Safeway Insurance Company 256-546-2811 OR 1-800-575-3779 CUSTOMER SERVICE, 800-659-6551 automated, 800-344-1947 claims. NAIC 11223.
  • Assurance America 888-952-2902 customer service and claims. NAIC 11558.
  • Safeco Insurance Company 800-332-3226 Customer Service & Claims - Same Number NAIC 24740 (Safeco Insurance Company of America)  NAIC FOR SAFECO OF ILLINOIS: 39012 Get an Online Auto Insurance quote now: Auto Insurance Quote
  • Dairyland Insurance Company Customer Service: 800-532-2525, Richmond Claims Office 800-338-2487, Richmond Fax No. 804-323-4883, Stevens Point Claims Fax 715-346-7266, Billing: 800-526-4252, (voice activated: Say: Billing information, Last Payment, Reinstatement, Vehicle Coverage, Driver information, Filing, Summary, Credit Card Payment, Policy change, Representative (to speak to a rep). NAIC 21164.
  • Southern United Auto Insurance 800-851-9476 customer service and automated inquiry. Claims 1-877-347-2209 NAIC 12629. NEW CLAIMS NO. AFTER 7-21-08: 800-851-9476 OPTION 1. Agents 
  • Budget Phone 888-424-5588 Customer Service, 877-222-2424 Status, 877-671-5021 Fax.
  • The Infinity Group 800-782-1020, customer service, 800-782-1330 automated, 800-334-1661 claims. NAIC Low Cost / Value Added 31925 Atlanta Specialty  Agents  (Other) 
  • Leader Infinity Insurance Company  NAIC Leader Value Added: 11738  Low Cost: 16802
  • Omni Insurance Group 1-800-777-6664 INSURED Customer Service, Spanish: x22460, Billing: x22466 Automated Credit Card Payment: 800-727-6274   800-727-6664 claims. NAIC 39098.
  • Illinois National Insurance Company  AIG Auto 1-877-244-4288 (1-877-AIG-4-AUTO)  or 1-800-633-4028 or AIG Manage MY POLICY (Click on the Manage My Policy Tab) to Pay Bills, Check Policy Status and Payment History, and File Claims customer service, claims, and automated. Optional automated number:  888-244-6163 Claims.  Losses may be reported 24 hours a day, 7 days a week. Do not obtain Police Reports, the company will request the Police Report. Do not obtain estimate(s) of damage; the company will appraise the damage. Customers may make payments 24 hours a day - directly to AIG, by calling 1-866-582-4359, or by logging on to: http://www.aigpaymybill.com . Payments may be made by Discover Card, Visa, or Master Card, or debited directly from customer's Checking Account.  NAIC 23817.
  • Sagamore Insurance Company 800-317-9402 customer service, and automated, 800-410-3694 claims. NAIC 40460.
  • Mendota 800-422-0792 Customer Service; 800-422-0793 Claims NAIC 33650
  • National Security Fire & Casualty Co. 800-239-2358 customer service. Claims: 877-427-2986 (24/7). Claims Fax: 334-897-5736. Claims may also be filed on the internet. NAIC 12114.
  • Nation Safe Drivers 800-338-2680
  • Audubon Insurance Company 800-274-9830, ext. 386 for billing, ext. 218 for claims.
  • Occidental Insurance Company 800-233-1880.  or 480-483-3400 NAIC 23248.
  • Foremost Insurance Group 800-527-3905 Pay online at: Foremost.com/payonline/ NAIC 11185
  • Kemper Insurance Companies 800-783-5642
  • Deerbrook 800-349-7342. Claims 800-253-6611, NAIC 37907.
  • American Century Casualty Company 866-675-3535, NAIC 10807
  • Victoria Insurance Company 800-888-8424 Customer Service, 800-926-3168, Claims, 800-955-0958 Claims Fax. NAIC 42889
  • Omega One 800-274-1718 or 800-239-2358 EXT 217 Claims and Customer Service NAIC 12114 CLAIMS FAX: 334-897-5736
  • Everest  800-545-7742 Claims and Customer Service
  • GMAC Insurance Customer Service & Claims 877-468-3466  NAIC 22780
  • Travelers 1-800-CLAIM33 or 1-800-252-4633
  • CIS-Quality Casualty  Agents 800-280-0955 Customer Service, 800-236-8599 Claims. Fax No's: 912-236-8397 Underwriting, 513-247-5912 Claims. NAIC: 11178                          Agents
  • Progressive 800-888-7764.  For Agents Only   Automated  800-999-8781 Claims 800-274-4499, Commercial Auto 800-444-4487 NAIC32786 .
  • Access General 800-817-9744  Fax: 866-347-2115 NAIC 11711

MANDATORY LIABILITY INSURANCE VERIFICATION - WEB SITE FOR ALABAMA DEPARTMENT OF REVENUE MOTOR VEHICLE DIVISION: http://www.alamli.com

Local State of Alabama Tax Revenue Office 256-547-0554

 SR-13 FILINGS FORMS AVAILABLE ONLINE TO FILL OUT AND PRINT

State of Alabama Department of Insurance, P. O. Box 303351, Montgomery, AL 36130; Phone (334) 241-4101 800-433-3966 Fax (334) 241-4192 Online Services: http://www.aldoi.org Office Hours 8:00 a.m. - 5:00 p.m. Monday - Friday

Companies That We Do Not Represent

(As a public service, we have listed common claims numbers for companies that we do not represent.)

  • Acceptance 800-779-2103 or 800-444-3928 (Vesta)

  • AIG Insurance Co. Personal 800-562-2208 Business 877-366-8423

  • Alfa Insurance Co. Local Claims office - Gadsden, AL 256-547-6317  Home office: 1-800-392-5705, press 0 for the operator.

  • Allied Mutual Insurance Co 800-282-9445

  • Allstate Insurance Co. 800-386-6126

  • Amco Insurance Co. 800-282-9445

  • American Casualty Co. 800-437-8854

  • American Economy Insurance Co. 888-557-5020 or 888-723-3265

  • American Employers Insurane 877-248-4968

  • American Family Mutual Insurance 800-374-1111

  • American Home Assurance Co. Personal 800-562-2208  Business 877-366-8423

  • American International Insurance Co. 800-562-2208

  • American States Insurance Company - Safeco 888-557-5010 or 888-723-3265

  • Anthem Casualty Insurance Co. - Safeco 800-537-5568 or 800-299-6303

  • Arbella Mutual Insurance Co. 800-272-3552 or 800-972-5348

  • Atlanta Casualty Co. 770-447-8930

  • Atlantic Mutual Insurance Co. 800-945-7461

  • Auto Club of Southern California Interinsurance Exchange 800-67CLAIM

  • Auto-Owners Insurance Co. 517-323-1200

  • Berkshire Mutual Insurance Co. - Worchester and Harleysville 800-892-8877

  • Birmingham Fire Insurance of Pa - AIG 877-366-8423

  • Buckeye Union Insurance Co - CNA 312-822-5000

  • California State Automobile Assn. - AAA 800-822-8228

  • Camden Fire Insurance Assn. - OneBeacon - CGU 888-421-2111 or 800-456-0996

  • Cigna Property & Casualty Insurance Co. 215-761-1000

  • Cincinnati Insurance Co. NA

  • Citizens Insurance Co. of America 800-628-0250

  • Colonial Penn Insurance Co. - GE 800-523-4040

  • Commerce & Industry Insurance Co. - AIG 877-366-8423

  • Commerce Insurance Co. 800-221-1605

  • Commercial Union Insurance Co. 877-248-4968

  • Continental Casualty Co - CNA 312-822-5000

  • Coregis Insurance Co - GE 312-879-4428

  • Cotton States Group 1-888-274-4463 

  • Country Companies Insurance Group 800-846-0100

  • CUMIS Insurance Group 800-637-2676

  • Explorer Insurance Co. - ICW 800-788-8984 or 858-350-2400

  • Farmers Insurance Group 800-854-6011 or 888-344-4343

  • Fidelity & Deposit Co. of MD - MetLife Auto & Home 800-854-6011

  • Fire Insurance Exchange - Farmers 800-435-7764

  • Firemen's Insurance Co. of Newark NJ - CNA 312-822-5000

  • FM Global - Arkwright Mutual Insurance Co. 781-440-8000

  • Foremost Insurance Co. 800-527-3907

  • Fortune Insurance Co. 800-933-8585

  • GEICO Indemnity Co 800-841-3000 or 800-861-8380

  • General Accident Ins. Co. of America  - CGU 888-421-211 or 800-456-0996

  • General Insurance Co. of America 206-545-5841 or 206-545-5841

  • Georgia Farm Bureau Mutual Insurance Co. 478-474-8411

  • Government Employees Insurance Co - GEICO - 800-841-3000 or 800-861-8380

  • Grange Mutual Casualty Co 800-445-3030

  • Great American Insurance Co. 800-724-7722

  • Great West Casualty Co 800-228-8040

  • Guide One Insurance - Preferred Risk Mutual Insurance Co 515-267-5299

  • Hanover Insurance Co. 508-855-8000

  • Harleysville Insurance Companies 800-892-8877

  • Hartford Accident & Indemnity Co.  or Casualty or Fire 800-243-5860 or 800-327-3636

  • Horace Mann Insurance Co 800-999-1030

  • Indiana Farm Bureau Insurance 888-392-5246

  • Insurance Co. of North America - CIGNA 215-761-1000

  • Integon National Insurance Co. - GMAC 800-468-3466

  • Interinsurance Exchange Auto Club So. 714-850-5111

  • John Deere Insurance Co. 800-635-3377

  • Kemper Auto and Home 888-216-6066

  • Kemper Insurance Co. 800-3-KEMPER  or 800-353-6737 or 800-450-0692

  • Kentucky Farm Bureau Mutual Ins. Co. - NA

  • Lexington Insurance Co. - AIG 877-366-5423

  • Liberty Insurance Corp 800-526-1547

  • Lumbermen's Mutual Casualty co. 800-353-6737 0r 800-450-0692

  • Medical Liability Mutual Insurance Co. - Farmers 212-576-9850

  • Metropolitan Property & Casualty Co. 800-854-6011

  • Mid-Century Insurance Co. 888-516-5656 or 888-344-4343

  • Motors Insurance Corp. 313-556-4632

  • National Fire Insurance Co. of Hartford 312-822-5000

  • National Indemnity Co 402-536-3000

  • National Union Fire Insurance Co Pittsburgh - AIG 800-562-2208 or 877-366-8423

  • Nationwide Mutual Fire Insurance Co. 800-421-3535

  • New Hampshire Insurance Co - AIG 877-366-8423

  • New Jersey Manufacturers Insurance Co 608-883-1300

  • New York Casualty Insurance Co. - Harlesville 800-892-8877

  • North Carolina Farm Bureau Mutual Insurance 919-782-1705 ext 8692

  • North River Insurance Co. In Mass 800-284-6730 outside of Mass 508-549-9147

  • Northern Assurance Co. of America 877-248-4968

  • Ohio Casualty Insurance Co. 513-867-3000

  • Oklahoma Farmers Union Mutual Insurance Co. 800-364-1511

  • Pacific Employees Insurance Co. 215-761-1000

  • Phoenix Insurance Co. 800-252-4633

  • Reliance Insurance Co. 800-420-8926

  • Republic Underwriters Insurance Co. 214-559-1270

  • Rockingham Mutual Insurance Co. 800-662-5246

  • Royal Insurance Co. of America 800-847-6925

  • Scottsdale Insurance Co. 480-948-0505

  • Selective Insurance Co. 973-948-2900

  • Sentry Insurance a Mutual Co. 715-346-9200

  • Shelter Mutual Insurance Co. 800-SHELTER or 800-743-5837

  • Standard Fire Insurance Co. - Travelers 800-252-4633

  • State Farm Fire & Casualty & Indemnity & Lloyds & Mutual Automobile Insurance Companies local office Gadsden, AL 256-546-9284 or Voice -800-732-5246, 100 State Farm Parkway, Birmingham, AL 35297 Fax -1-888-529-1508 ( in Birmingham)

  • Travelers 860-277-0111 or 800-CLAIM-33 or 800-252-4633

  • Trinity Universal Insurance Co. 214-360-8039

  • Twenty-First Century Insurance Co. - Twentieth 800-211-7283

  • United Services Automobile Assn. 800-531-8222

  • United States Fire Insurance Co. 800-690-5520

  • USAA Casualty Insurance Co. 800-531-8222

  • US Agencies 256-543-2000 or 800-958-8545

  • Utica Mutual Insurance Co. 800-695-1914

  • Vesta Fire Insurance Corp (Acceptance) 800-444-3928 or 800-779-2103

  • Westfield Insurance Co. 800-443-3311 or 800-241-2541

  • Worcester Insurance Co. - Harleysville 800-892-8877

  • Zenith Insurance Co. 800-440-5020

 
Send mail to kwilson@kerrywilson.com with questions or comments about this web site.
Last modified: 07/28/2008